Solid handles your personal data with care.
We make every effort to ensure the reliability, security and integrity of the data we collect.
We protect your privacy in the following ways:
Your personal data will not be given, sold or ceded to third parties under any circumstances.
We only make it available to third parties involved in fulfilling your order (such as the courier company).
Your data is securely stored in a non-publicly accessible database.
Your transaction data is sent encrypted over the Internet so that eavesdroppers have no chance.
As a customer, you may receive only selected promotional emails about Solid's offerings.
If you no longer wish to receive messages from Solid, you can unsubscribe at any time by very simply clicking the unsubscribe link at the bottom of the emails or by sending an email to info@solid.eu.
We will then no longer send you mailings or newsletters.
If you have given us your phone number you will only be contacted by our company by phone if this is necessary to inform you about those questions or orders you have requested.
If you give us your cell phone number via the web, you will only receive text messages (SMS/MMS/ed) from our company if this is necessary to inform you about the questions or orders you have requested.
The forms on our website always indicate which fields are mandatory and which fields are optional to fill in.
We do not use your information to contact you for other purposes without your consent.
If you place an order with Solid, we may ask for the following information from you:
Your name, address and phone number.
We use this information to properly handle the delivery of your product.
Your e-mail address, so we can keep you informed about your order.
Payment information, such as your credit card or bank account number.
We use this information to complete your order securely.
In case of errors in address, billing or other personal information, Solid cannot be held liable for the inability to fulfill its obligations (e.g., delivery or messaging).
You are responsible for the confidentiality of the password associated with your user profile.
Under 18s can use this website only with the consent of parent or guardian.
Our company may use consumer information for new purposes not yet provided for in our privacy policy.
In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to give you the opportunity to refuse your participation.
Solid handles your personal data with care.
We make every effort to ensure the reliability, security and integrity of the data we collect.
We protect your privacy in the following ways:
Your personal data will not be given, sold or ceded to third parties under any circumstances.
We only make it available to third parties involved in fulfilling your order (such as the courier company).
Your data is securely stored in a non-publicly accessible database.
Your transaction data is sent encrypted over the Internet so that eavesdroppers have no chance.
As a customer, you may receive only selected promotional emails about Solid's offerings.
If you no longer wish to receive messages from Solid, you can unsubscribe at any time by very simply clicking the unsubscribe link at the bottom of the emails or by sending an email to info@solid.eu.
We will then no longer send you mailings or newsletters.
If you have given us your phone number you will only be contacted by our company by phone if this is necessary to inform you about those questions or orders you have requested.
If you give us your cell phone number via the web, you will only receive text messages (SMS/MMS/ed) from our company if this is necessary to inform you about the questions or orders you have requested.
The forms on our website always indicate which fields are mandatory and which fields are optional to fill in.
We do not use your information to contact you for other purposes without your consent.
If you place an order with Solid, we may ask for the following information from you:
Your name, address and phone number.
We use this information to properly handle the delivery of your product.
Your e-mail address, so we can keep you informed about your order.
Payment information, such as your credit card or bank account number.
We use this information to complete your order securely.
In case of errors in address, billing or other personal information, Solid cannot be held liable for the inability to fulfill its obligations (e.g., delivery or messaging).
You are responsible for the confidentiality of the password associated with your user profile.
Under 18s can use this website only with the consent of parent or guardian.
Our company may use consumer information for new purposes not yet provided for in our privacy policy.
In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to give you the opportunity to refuse your participation.
Cookies
In order to save your shopping basket, we use a so-called cookie.
This is only stored within one session - as soon as you close your browser, it is deleted again.
Like all web shops, we also use a cookie to keep track of which pages are visited and how intensively parts of Solid are used.
This allows us to better adapt our site to your needs.
We expressly do not use this information to compile a profile of our visitors.
Manage your cookie preferences
You can determine which cookie categories you allow. This choice was offered to you when you first visited the website. You can adjust your personal preferences for this website by clicking on the following link:
Adjust my personal cookie preferences
Removing or changing data
Do you wish to view your data?
Or would you like Solid to remove your data from its system or change it?
Submit your request via email to info@solid.eu, so we can handle this quickly.
Google Analytics uses "cookies" (text files placed on your computer) to help the website analyze how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google uses this information to track how you use the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on Google's behalf.
Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser.
Please note, however, that in this case you may not be able to use all the features of this website.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Security
Solid has taken the necessary measures to prevent the loss, unauthorized use or alteration of information we receive on our site.
Using SSL (secure server), transaction data is transmitted encrypted over the Internet.
General policy on the processing of personal data
This text explains why and how we process personal data of externals.
This processing is done in accordance with European Regulation 2016/679, better known as the GDPR (or: AVG).
Your personal data will be processed by:
SOLID BV
INDUSTRIEPARK 8
8587 SPIERE
VAT BE 0475.877.446
This policy addresses:
Our customers and prospects and their personnel;
Our suppliers and their personnel;
All persons with whom we come into contact in the course of our business, whether through our website, through personal contacts, at trade shows, by written or telephone requests for information, by filling out our application forms or by posting unsolicited applications,...
We process your data only in the context of our usual business activities: billing and accounting, conducting promotion and publicity, maintaining customer and supplier records, improving our products and services, establishing a recruitment reserve,...
We always limit ourselves to those personal data necessary to carry out the above objectives.
This concerns the data you provide us with such as name, address, e-mail address, telephone number, function, personal details, etc.
We obtain these data from you by filling in our contact forms, subscribing to our newsletters, etc. or because you provide them to us yourself, e.g. by e-mail.
By sending us this data, you indicate that you give us permission to process it.
We also collect data on surfing behavior on our website.
For more information on this subject, please consult our policy here.
The legal grounds for processing this data are as appropriate: the performance of the contract that binds us, our legitimate interests as a company and, where applicable, the express consent you give us to process your personal data.
We keep your personal data for as long as necessary.
We take all technical and organizational measures to adequately protect your data.
Your personal data - except with your express consent - will not be passed on to third parties.
However, your data may - even without your explicit consent - be passed on to other departments, divisions or companies of our corporate group, or to government agencies that can invoke a legal basis.
Within the framework of contracts for cloud services, it is always possible that data may be stored on servers in third countries (outside the EU).
In this case, we ensure that the provider of those services is located in a third country with an adequate level of protection or that an agreement is concluded with that provider to protect the rights of data subjects.
You have at all times the possibility of exercising your rights in this regard and your personal data:
To look into;
To have it corrected or limited;
To have it transferred;
Or have it deleted.
To do so, please contact info@solid.eu or by mail at the above address.
With any request for inspection, modification or deletion, you must provide proof of your identity.
If you do not agree with the way in which your personal data are processed in this context, you can always lodge a complaint with the Data Protection Authority, Drukpersstraat 35 in Brussels.
